RE: harp depot

["Mick Erickson" <erickm001@xxxxxxx>]

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I ordered two XB-40s, a C and an A, from Harp Depot when they were first
announced. This is like early 2003. My card was charged, and then I had
to wait months before the instruments become available. Several months
later I received my A XB40, but not the C. I waited, but it never
arrived. I called several times, left messages, talked with a nice
lady,but never got a call back. I e-mailed, and got a quick reply from
John, I believe, who said he would look into my situation immediately. I
never heard from him again. At this point, it appears there's little
chance I'll ever see that C XB-40 from Harp Depot. I'll write off to
experience. From now on I'll do my business with the professionals at
Coast to Coast.

- -----Original Message-----
From: owner-harp-l@xxxxxxxxxx [mailto:owner-harp-l@xxxxxxxxxx] On Behalf
Of Gary
Sent: Wednesday, June 23, 2004 6:46 PM
To: harp-l-digest
Subject: Re: harp depot


Same experience here with Harp Depot, not once, but twice.  Both times,
delays, unanswered calls, "Oh, we forgot you," and apologies.
Eventually, I'll get the order, but it is a hassle.  I don't know how
their service is if they happen to have in stock what I order, because
that has never happened.  If I didn't want the Bushman's, I'd be
ordering from Coast2Coast.
 

At 05:17 PM 6/23/2004, you wrote:


From: "Peter McGuire" <peter.mcguire@xxxxxxxxx>
Subject: harp depot?
Has anyone ordered and recieved anything from Harp Depot? I'm waiting 8
weeks now and nothing... mind you it is an international order.
Peter
- ------------------------------
From: IcemanLE@xxxxxxx
According to the feedback on this list and from word of mouth, Harp
Depot has 
trouble in the consistancy department. 
The Iceman
- ------------------------------
From: "Smith, Richard" <rismith@xxxxxxxxxxx>
Subject: RE: harp depot?

My experience with Harp Depot was "mixed".
Items that were in stock were delivered quickly.
However, items that were back-ordered were a problem.
My credit card was charged for items that HD didn't have.
Then when HD received the back-ordered items, they sent 
them all out to other customers, and by mistake, they 
still did not send me my order.  I had to wait for them
to back-order the item a second time.  But eventually,
I did receive my items, with their apologies.
Richard J. Smith, R.A.


Gary Cohen   ||   gary@xxxxxx 
Investigator-Paralegal-Constable
CAPITAL Investigations      http://AlabamaPI.com <http://alabamapi.com/>

Mobile, Alabama - (251) 639-9669 
Member: NALI (Legislative Committee), APIA Vice Pres., NCISS, USPSA,
ISPA