RE: [Harp-L] harp suppliers and shipping costs

[glenlabb@xxxxxxxxxxxxx]

By the Way, Love the Seydel steel-reeded 1847.  

Glenn

-------------- Original message from J Compton <jofjltn4@xxxxxxxxxxx>: -------------- 


> "Me too." 
> 
> I recently bought one of those titanium-reeded, platinum covered...no, wait, 
> that one's not out yet...I meant, one of those steel-reeded harps through Rupert 
> and was very impressed by his communication and timeliness of delivery. He 
> answered my e-mail questions promptly and thoroughly, and when I finally made 
> the purchase, it took less than a week to receive the harp (and DVDs). 
> 
> I like the people I've dealt with at Harp Depot. I like the Bushman line of 
> harps. I want them to succeed, if for no other reason than to provide an 
> alternative to and some competition for the few other manufacturers...but it's 
> hard to overlook this current customer satisfaction problem. 
> 
> In fairness, I'm sure there's a difference in volume between Harp Depot and 
> Rupert...(and if Rupert's business grows too fast, he won't be able to keep this 
> high level of customer interaction and promptness of delivery)...but this thread 
> reminded me that I hadn't shared my positive experience with the group, so here 
> it is. 
> 
> Jonathan "huh?" Compton 
> 
> 
> 
> > From: celtiac@xxxxxxxxxxxxx> To: harp-l@xxxxxxxxxx> Subject: Re: [Harp-L] harp 
> suppliers and shipping costs> Date: Thu, 27 Sep 2007 10:38:33 -0400> > Rupert 
> Oysler was very prompt with my Seydel.> > Also, this illustrates one good reason 
> why I always use American Express> charge card when buying from internet / 
> mail-order. I can always call them> up and tell them that I didn't get my order 
> and they take it off my bill> right away.> > PEACE> Scott> Believe in Magic!> 
> ----- Original Message -----> From: "Ian Chadwick" > To: 
> > Sent: Thursday, September 27, 2007 8:54 AM> Subject: 
> [Harp-L] harp suppliers and shipping 
> costs[snipped]_______________________________________________ 
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