Re: [Harp-L] RE: Harp Depot



Danny,,

The "silence" I was referring to in my OFFLIST post was not your silence,
but rather, the silence of Harp Depot in the face of the allegations that
have been leveled against them (it/her/him?) over the period of time I've
been reading harp-l. It seems most of the complaints I've heard on this
forum, and from what others have said, on other forums as well, have been
concerning the responsiveness, or rather the UN-responsiveness of Harp Depot
in terms of delivering what they've promised, or even answering honest
questions in a timely manner concerning customer expectations. Though I've
never dealt with them on a business level, I'd be one who wouldn't tend to
take the risk without having heard some answers to these allegations.
They've apparently (though reports of satisfaction in some cases have
weighed in their favor) both  LOST customers as well as not having GAINED
new ones, through the present controversy, which seemingly hasn't just
recently developed. They couldn't possibly hope to profit from this reported
pattern of unresponsiveness, could they?

I don't doubt that this whole matter could be settled before too long, in a
good way, if communication is made, both privately, and publicly. That's
good business.

BL
----- Original Message ----- 
From: "Danny G" <dannyg@xxxxxxxxxxxxxxxx>
To: <harp-l@xxxxxxxxxx>
Sent: Saturday, March 22, 2008 2:16 PM
Subject: [Harp-L] RE: Harp Depot


First, let me say that I've known about Harp_L for a whole lot of years but
I only subscribed to the Harp-L digest a few months ago.
>From the offline emails I've received in the few minutes since I made my
first post here, It seems that I've opened a can of worms.
Bob wrote to tell me "Silence only works to feed the assumption of the
negative"
Since I've only recently joined the list, I've been silent since Danny
Wilson created Harp_L.  (negative ?)

I wrote about my positive experiences dealing with Harp Depot because they
were my experiences.
I paid for them and I know about them. If I'd have had a bad experiences I
would have written about it.

I've never seen a post by Doc or Richard here (Harp-L) or on Slidemeister. I
doubt that they subscribe but I don't know.
In my mind, not subscribing to the list would make them unaware that there
is a problem and explain their not responding.
It wouldn't make them thieves.

I agree with Ken that this is a great place to air grievances and/or give
credit to vendors.
However, a public forum is not a good place to be slanderous. That can land
you in a ton of trouble.

I'm not disbelieving or discounting the problems other people say they've
had. I don't blame anyone for being upset or vocal if they think they've
been cheated, disrespected, or treated badly. I don't think that because I
haven't had problems that other people have not had problems. I honestly do
not believe that Doc Belcher is aware of the problems I'm reading about.
He's too good a person and too good of a business man to ignore or
disrespect his customers. I hope you guys (Dave and Tom) get your
harmonicas.

My part of this discussion is over, .
 Returning now to "Silence is Golden"
                     Danny G
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