Harp Depot and Bushman (was RE: [Harp-L] Bushman)
(I wondered what the final straw would be to pull me into this discussion. I guess this was it.)
Bushman may have resolved their supply problem, but perhaps they forgot to tell Harp Depot. I am still waiting for the reed plates that I ordered 3/9. "But 3/9 was just a little over two weeks ago," you say, "you should be more patient." You'd be right, if I ordered them 3/9 of this year. However, I placed my order on 3/9/_2007_. Yes, two thousand seven...382 days ago.
Here's the timeline:
Date Days since order
3/9/2007 0 Placed order online.
3/27/2007 18 Sent e-mail to Richard confirming received most of order, but missing three items (tool kit, reed plate set (C), reed plate draw only (C)).
4/3/2007 25 No response to 3/27/07 e-mail; sent follow-up e-mail to Richard and Doc.
4/4/2007 26 Received e-mail from Richard indicating items on back order, will ship when available at no extra shipping cost.
Received one missing item (tool kit).
5/4/2007 56 Sent e-mail to Richard requesting status of reed plates.
5/17/2007 69 No response to 5/4/07 e-mail; sent e-mail to Richard and Doc requesting status of reed plates.
8/23/2007 167 No response to 5/4/07 and 5/17/07 e-mail; sent e-mail to Richard and Doc requesting status of reed plates.
9/19/2007 194 Received e-mail from Richard indicating reed plates were in stock except key of C.
9/19/2007 194 Sent e-mail to Richard confirming I received update; requested estimate of availability of reed plates in C.
10/4/2007 209 No response to 3/27/07 e-mail; sent follow-up e-mail to Richard.
10/5/2007 210 Called Harp Depot. Learned that staff was dealing with illness.
10/5/2007 210 Sent e-mail to Doc requesting estimate of availability of reed plates in C (and wishing speedy recovery to his staff).
10/23/2007 228 Received e-mail from Richard indicating they are waiting for Bushman to deliver, but no expected delivery date.
10/23/2007 228 Sent e-mail to Richard confirming I received update.
3/24/2008 381 Sent e-mail to Richard and Doc requesting status of order.
I'm sure a few of you will jump on me for posting this, or maybe for how I handled it with HD...and you may have a point...but there is absolutely no way anyone will convince me that I am the problem here. So those of you who had a favorable experience, go ahead, fire away. I'm just glad it's a small amount, but I'm also surprised it has taken this long to fill such a small backorder.
Has anyone else ordered Bushman DF replacement reed plates from HD in that past year? Did you receive them?
Jonathan Compton
> From: funkam@xxxxxxxxxxx
> To: harp-l@xxxxxxxxxx
> Date: Tue, 25 Mar 2008 20:49:12 +0000
> Subject: [Harp-L] Bushman
>
>
> Hello Harp_L folks:
> I have been holding back, with all the Harp Depot attacks. but its sounds to me like more people are happy with Harp Depot than folks who have had a bad expericene. Enough of this ranting!
>
> As your comments on another subject:
> Bushman Delta Frost harmonicas; my personal opinion is that these are the best out of the box diatonics availible. I'm sure others have a harp of choice but this is. in my opinion the best.
>
> They are not as easy to find (in stores) as Hohner, or Osker, ect., so you haven't much choice but to order them on-line, mail or via phone.
> There was a short period where the manufacuer was not supply the demand, causing the retailer some difficulties for deliveries. But this all appears to be in the past.
>
> Several retailers sell Bushman products, just look around.
> I don't think Harp Depot is getting good press here, so if you would rather shop somewhere else that is your choice. But don't give up on Bushman Harps.
> Bushman sells both upper and lower replacement reeds, your not forced to buy the pair only what you need.
>
> I have done buisness with Harp Depot without any problems in the past.
> Although that is not who I usually order my harps & reeds. Just look around(no plug for my retailer).
>
> Any way, peace & harping....that's what we need more of!
>
>
> Message: 5Date: Mon, 24 Mar 2008 18:02:42 -0600From: <gmmsi@xxxxxxxxx>Subject: [Harp-L] BushmanTo: harp-l@xxxxxxxxxxxxxxxxxxxx:<26416024.576991206403362317.JavaMail.root@hrndva-web08-z02>Content-Type: text/plain; charset=utf-8Reading the posts about harp depot--and the local music stores--brings a questionMy local music store is the only place in the KC area that stocks Bushman Delta Frost--my harp of choiceI purchased one the other day and he said they were thinking of dropping Bushman--as they never answered their phone or returned messages (for orders)He was fearing they were going under or something--I've noticed in other posts that their replacement reeds never seem to be available----anybody have any insight?By the way Coast to Coast has been good as far as internet ordering and very fair prices
>
>
>
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